International Manufacturing Company
Client Description: International Manufacturing Company
Service Delivered: Management Coaching
Summary of Process: National HR Manager approached seeking coaching services for local manager who had a management style that peers and subordinates described as abrasive, insensitive, impatient, and involving poor communication choices. The result was low morale and respect, and a climate of fear and distrust. A plan was created, in agreement with the manager, to establish some achievable and measurable goals over a two month coaching/support period.
Outcome for Client: Significant improvement in personal awareness by manager receiving coaching and notable difference in management style. Manager did not change who he was, but realized consequences of choices made and that impact of natural style had negative consequences for performance of his team, relationships with others, and his promotability within the company. The changes made in management style were sustained long-term.
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