Client Description: Corporate

Service Delivered: Independent investigation of workplace bullying

Summary of Process: Client identified a need for an independent investigator to evaluate allegations of workplace bullying and harassment.  Multiple complainants against a single senior manager had been ongoing and beyond the skills available within the company to manage effectively and appropriately identify the validity of the complaints made given their behavioural nature and complexity.  The process involved generating a transparent methodology, liaising with the client (HR Manager) on a regular basis, communication with both the respondent and all complainants, conducting of interviews (including nominated witnesses), liaising with respective legal and health advisors, compilation of evidence, and production of a comprehensive written report.

Outcome for Client: A thorough and comprehensive assessment of the allegations made was completed in accordance with principles of natural justice providing the respondents and complainants with a fair and transparent process, and the client a detailed examination of the complaints raised by an independent third party.  The resulting report dealt with each matter in depth, reached conclusions based upon the evidence provided, provided options for the client to resolve the situation in accordance with good management principles and employment law, raised areas of concern where appropriate for taff health and safety, and provided a final summation of ongoing issues of dispute.  The client demonstrated by the process followed that the matter was taken seriously and to a high standard.