$90.00

DVD - Understanding and Managing Generation Y

In this informative DVD you will be entertained as well as educated about the generation gap between Gen Y and Baby Boomers.  In this 33 minute DVD shot in front of a live audience you will learn about:

1. The main differences between todays Generations in the workplace
2. How those differences influence conflict and communication between generations
3. 9 key tips and strategies to help you understand and manage Gen Y employees

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$34.95

Book - Knee Deep in the Swamp

Ever felt stuck?  In a quagmire?  Knee deep in the swamp, so to speak?  This is a simple and easy to understand guide to conflict in the workplace.  Written in everyday conversational language it distills complex parts of human nature, emotion and behaviour at work and basically explores why we do the bad things we do, why it effects us the way it does, and why it continues to happen the way it does.  Even if at other times we seem to be normal and pleasant people. 

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Shipping Practices

All packages will be sent by courier if within New Zealand or First Class mail if to overseas destinations, with all freight leaving our office within 24 hours of confirmed payment from 9.00am Monday to 5.00pm Friday.  Costs include all shipping, handling, and NZ tax charges.  A receipt will be sent with all goods purchased.  We do our best to ensure all products are packaged securely but accept no liability in the very rare event event a package is damaged during freight.

Refund Policy

We will refund 100% of the purchase price of all products, with the following conditions:

1. This refund policy expires after 30 calendar days of the original sale have passed.
2. The refund total will be less the original freight and shipping costs at point of sale.
3. Refunds will be processed once Farsight Global receives the original product(s) purchased, undamaged, freight charges to be paid for by the customer returning the original product.
4. The refund total will be credited to the original purchasing credit card or bank account once account details have been confirmed.

Replacement Policy

Any product proven to be damaged in transit to a customer and through no fault of the customer will be replaced in full.

Customer Services

+64 3 9620907 (Office hours 9am-5pm: Wellington, NZ)